General Terms and Conditions (GTC) of Made Cocktails Shop

1. Scope

These General Terms and Conditions (GTC) apply to all orders placed through the online shop of Made Cocktails. By placing an order, you agree to these terms.

2. Contractual Partner

Your purchase contract is concluded with Made Cocktails Shop, operated by Thierry Guidicelli, residing in Lucerne, Switzerland. Contact email:

3. Conclusion of Contract

By listing a product in our online shop, we make a binding offer to conclude a contract for this item. The contract is concluded by accepting the offer through submitting your order via the online shopping cart system.

4. Shipping Conditions

Delivery time varies depending on the delivery location and is dependent on product availability and the location of the production facility. Printful, as our partner, ships products from various international locations, including the United Kingdom and Latvia. Delivery times are estimates and can vary:

  • Europe: 8–11 business days
  • Switzerland & Liechtenstein: 9–12 business days
  • International: 10–20 business days

5. Customs and Taxes

Additional duties and taxes may apply, which are outside our control and are the responsibility of the buyer. Customers are responsible for complying with local import laws.

6. Payment Terms

Payments can be made by credit card, PayPal, or other payment methods listed on the website. Exact accepted payment methods are listed on the payment page.

7. Returns and Refunds

Due to the individual character of the produced goods (print-on-demand), we do not offer a general return or exchange, except in cases of delivery of incorrect or damaged products. Please contact us within one week of receipt with photos of the item by email at

8. Disclaimer

We are not liable for delays or interruptions that are beyond our control, including failures in delivery services or unforeseen production delays. Liability for slight negligence is excluded, except in cases of injury to life, body, or health.

9. Data Protection

Your personal data is treated in accordance with our privacy policy, which you can view on our website.

10. Final Provisions

Swiss law applies. The place of jurisdiction is Lucerne, Switzerland. Changes to these GTC are reserved and, if made, will be communicated on our website.

Frequently asked questions (FAQ)

After a processing time of about 3–7 days, your order is shipped. Delivery time varies by location and can be influenced by external factors:

  • Europe: 8–11 business days
  • Switzerland & Liechtenstein: 9–12 business days
  • International: 10–20 business days

We work with Printful, which handles orders globally in facilities in Europe and other regions to ensure efficient delivery.

In addition to postage costs, additional customs and tax fees may apply, which are determined by local customs authorities and are beyond our control.

Please first check your shipping confirmation for address errors, inquire at the local post office, or ask neighbors. If these steps do not resolve the issue, contact us at with your order number.

Our products are manufactured on-demand by Printful, which uses production sites worldwide to optimize delivery. This conserves resources but takes a bit longer.

After shipping, you will receive a tracking link via email. If you have questions about tracking or your shipment, please contact us at

Please send us an email at with photos of the damaged or incorrect product and your order number within one week of receipt.

Due to the individual character of our products, we generally do not offer returns or exchanges. For issues, contact us at

Refunds are only offered to customers who receive incorrect or damaged items. If this applies, contact us at with photos of the affected items.

We currently do not offer exchanges. Please carefully check the size details before ordering as our products tend to run larger.

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